Refund policy

We want you to have the best experience with Cajave. If your product was damaged in transport, we are here to help!

To process a claim for a damaged product, please send clear images of the damaged item along with the tracking number to cajavecoffee@gmail.com within 3 days of receiving your order.

Once the images and tracking information are reviewed and approved, we will send you a replacement pack of 24 of the same flavor. Please note that we do not offer refunds or accept returns for products that arrived in good condition.

If you have any questions regarding your claim, feel free to contact us.